This strategic shift will ultimately allow us to focus on new products and services that will better meet the evolving needs of customers like you. We will make a separate announcement about these in the future, and we are grateful for your support.

NextPay has chosen to focus more on disbursement solutions. As such, we have decided to discontinue our payment acceptance services to focus on developing other products and services that can serve businesses better.

This strategic shift will ultimately allow us to focus our efforts on new products and services that we believe will better meet the evolving needs of customers like you.

NextPay will continue its operations, allowing merchants to create invoices (with no payment feature) or send money to their employees, suppliers, vendors, and customers. There will be upcoming features and services to be released in the next few months.

Yes, your funds are safe with NextPay.

All customer payment proceeds received until January 14, 2024 will still be credited to your NextPay account as usual following the standard payout processing times. You can choose to disburse your funds to your bank account or to send money to your employees, suppliers, vendors, or customers.

Additionally, we keep all our merchants’ funds separate from NextPay’s operating funds, meaning that all cleared funds maintained with NextPay can readily be disbursed/withdrawn at your discretion.

Only our payment acceptance features (Payment Links, Invoices, and PocketPay) will be discontinued. Deposits, Disbursements, and Invoices (with no payment feature) will continue to be available for you to use.

Yes, you can continue to use our disbursement feature.

No, your account will not be closed. You will continue to have access to your funds and may still use your account to create invoices (with no payment feature) or send money to your employees, suppliers, vendors, or customers through our disbursement feature.

NextPay recommends to transition to HitPay. Kindly fill up this form so a HitPay account manager can reach out to you.

You may also contact them in the details below:

Other companies you can reach out to:

NextPay communicated with all the companies listed above, and they are prepared to accept and onboard NextPay merchants in the next two months. If you fill out the HitPay form, their account manager will reach out to you. Otherwise, please reach out to the companies directly.

NextPay will not relaunch payment acceptance in the next few months.

You can create and/or edit payment links until January 14, 2024.

You can receive payments through payment links, invoices, or PocketPay until January 14, 2024. On January 15, customers will no longer be able to pay through these features.

You can receive payments through NextPay’s Payment Link API until January 14, 2024.

Payouts are scheduled every Monday, Wednesday, and Friday, 4PM PHT. Depending on the payment method, payout processing times may differ. Learn more about our processing times here.

All existing payment links will be disabled, and will no longer be able to accept payments starting January 15, 2024.

For invoices, all Published and Overdue invoices will remain active, but you will no longer be able to receive payments. You can only mark an invoice as paid.

Yes, you will still be able to view and export your payments until February 15, 2024.

Your customers will no longer see the usual payment link or invoice page, and will instead be redirected to this page.

NextPay has decided to focus more on spend management solutions for businesses and doing it better than everyone else. As we build these enhanced flexibility and features, we need to adjust to a model that supports the company to continue to serve you and all our customers in the superb way you are used to with us.

We are planning to implement a monthly subscription in order to make use of our services by January. This change will also include improved features and services related to our disbursement solutions and company spend management. More specific details about this will be provided in the coming weeks.

NextPay’s goal is to introduce subscription tiers by mid-January 2024. All new users will need to subscribe in order to make use of our platform. However, we will have a grace period of a few weeks for any existing NextPay customers to begin their subscriptions.

If you have any questions or concerns, please do not hesitate to contact our support team at [email protected] or use the support chat widget. We are always happy to assist you!