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Payment Links & QR
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Payouts
Email Money
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API
NextPay APIs
Troubleshooting
Account Help
Failed Payout
Failed Disbursements
Failed Deposits
Failed Directory Upload
Pricing
Fees
Promos
Refer a Friend
Perks & Offers
Back to home
Help Center
Troubleshooting
Getting Started
About NextPay
Sign Up & Requirements
Upgrade Account
Account Limits
Security
Account Management
Account & User Settings
Directory
Team Access
Deposits
Features and Services
Invoices
Payment Links & QR
Disbursements
Payouts
Email Money
Download Reports
API
NextPay APIs
Troubleshooting
Account Help
Failed Payout
Failed Disbursements
Failed Deposits
Failed Directory Upload
Pricing
Fees
Promos
Refer a Friend
Perks & Offers
Troubleshooting
Find solutions and troubleshooting tips for common issues.
Account Help
My account was suspended. What do I do?
Why can’t I view the chat widget?
Failed Payout
What do I do if the accepted money isn’t reflecting in my NextPay balance?
Failed Disbursements
What if my recipient did not receive their funds?
Failed Deposits
Why was my deposit rejected?
What do I do if I accidentally logged an incorrect deposit amount?
Failed Directory Upload
Why has my CSV or XLS Upload Failed?
