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Help Center

Send, Manage, and Collect Money

Send, Manage, and Collect Money

How to use NextPay for your company finances.

Sending Money

How long does it take to send and receive my disbursement?

How do I batch upload recipients?

How do I learn about sending money through email?

How do I send money via NextPay?

What if my recipient did not receive their funds?

Can I send money overseas?

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Managing Money

How do I fund my NextPay account?

What do I do if I accidentally logged an incorrect deposit amount?

How much can I deposit into my NextPay account?

Can I get reports of my account activities?

Collecting Money

What does my customer’s payment status mean?

How do I create an invoice?

How much can I invoice my customers?

How do I use QR codes to accept payments?

How do I collect money from my customers?

What happens if a customer doesn't pay by the invoice due date?

What do I do if I entered the wrong info in a published invoice?

What do I do if the accepted money isn’t reflecting in my NextPay balance?

Are invoices BIR-accredited?

How do I create a payment link?

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Payouts

When can I expect to receive payments from my customers?

How do I know if a payout can be advanced?

What are advanced payouts?

How can I withdraw payouts to my own account?

Advanced Payouts - Frequently Asked Questions

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Email Money

What is email money?

What information do I need to provide when sending money via email?

How does email money work?

How secure is email money?

What are the fees when sending via email?

How would I know when my recipient already got his/her money?

Which payment methods is sending money via email applicable to?

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Deposits

Why is my deposit pending?

Why was my deposit rejected?