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Help Center

Send, Manage, and Collect Money

Send, Manage, and Collect Money

How to use NextPay for your company finances.

Sending Money

How do I batch upload recipients?

How do I learn about sending money through email?

How do I send money via NextPay?

How long does it take to send and receive my transfer?

What if my recipient did not receive their funds?

Can I send money overseas?

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Managing Money

How much can I deposit into my NextPay account?

Can I get reports of my account activities?

What do I do if I accidentally logged an incorrect deposit amount?

How do I load funds into my NextPay account?

Why was my deposit rejected?

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Collecting Money

How much can I invoice my customers?

How do I use QR codes to accept payments?

How do I collect money from my customers?

What happens if a customer doesn't pay by the invoice due date?

What do I do if I entered the wrong info in a published invoice?

What do I do if the accepted money isn’t reflecting in my NextPay balance?

Are invoices BIR-accredited?

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Payouts

What are advanced payouts?

How do I know if a Payout can be advanced?

When are payouts processed?

Email Money

What is email money?

What information do I need to provide when sending money via email?

How does email money work?

How secure is email money?

What are the fees when sending via email?

How would I know when my recipient already got his/her money?

Which payment methods is sending money via email applicable to?

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